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 Single Point of Contact The ITS HelpDesk provides a single point of contact for all queries about computing resources and services on campus. All technical fault or software problems should first be reported to the HelpDesk. This system ensures that someone will be available to give you advice and provide a quicker response to your queries. To see a list of services we provide please visit the services link on the left. Please note, if you ever feel that your problem or request is not being dealt with adequately, ask to speak to one of our User Consultants.
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Note: For University centres please contact your USPNET operators for assistance. For Emalus and Alafua campuses contact your respective IT Services departments.
"We also welcome your feedback on the quality of service that we provide in order to improve it. Please do not hesitate to send an email to our Manager, Sam Fonua."
Staff Help Desk (Laucala Campus)
Location: 1st Floor Communication Building, University of the South Pacific
Telephone: + (679) 3212117
Fax: + (679) 3304089
Email: helpdesk(at)usp.ac.fj
Student Help Desk (Laucala Campus)
Location: Room 03 New Celt Block, University of the South Pacific
Telephone: + (679) 3212078
Email: helpdesk(at)student.usp.ac.fj
Hours of Operation
Staff Help Desk
Monday - Thrusday: 8:00am - 1:00pm & 2:00pm - 4:30pm
Friday : 8.00am - 1.00pm & 2.00pm - 4.00pm
Saturday - Sunday: CLOSED
Student Help Desk
Monday - Friday: 9:00am - 1:00pm & 2:00pm - 10:00pm
Saturday - Sunday: CLOSED
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