Special Software Purchase Procedure

For all purchases of specialised software, the procedure below is followed:

1. Department to fill Software Request Form from ITS Help Desk with the approval of Head of Department.
2. Submit request to ITS Help Desk for confirmation and verifications.
3. Request form(s) will be sent to Purchasing Office for ordering of software.
4. Software will be sent to ITS.
5. ITS will make two copies and use the first copy for installation. The original will be stored in a secure place.
6. ITS will update its software inventory and inform users.

To get a diagramatic view of the process involved, click here.

Note: ITS may assist in the installation but will NOT provide maintenance support. Original Copies will be stored by ITS and will not be used for installation or to be copied for a second time unless the first copy is damaged before any installation. The Manager User Services or the Software supervisor will approve the use of the original copy given enough justification of damage is supplied for the first copy.